Ivanti partners with Catchpoint to detect and resolve remote connectivity issues

Ivanti announced its strategic partnership with Catchpoint. The partnership extends digital experience scoring with application and network visibility to continuously detect and resolve remote connectivity issues before they impact staff.

Ivanti and Catchpoint will integrate their technologies, Ivanti Neurons for Digital Experience and Catchpoint Workforce Experience, to better understand, improve and secure the employee experience. Catchpoint’s Workforce Experience solution leverages its Internet Performance Monitoring (IPM) platform, leveraging the industry’s largest observability network, enabling companies to monitor what matters, where it matters for their unique business needs .

This solution provides a holistic view of your staff’s connection health. It tells you at a glance if employees have the access they need or if they are having a poor digital experience,” said Matt Izzo, executive vice president, product management at Catchpoint. “By joining Ivanti Neurons for Digital Experience and Catchpoint Workforce Experience, it doesn’t matter where your employees are located: IT can proactively detect experience issues and automatically remediate them before employees are affected.

Catchpoint reports that 80% of network problems occur beyond the company’s firewall. Therefore, solutions that effectively support hybrid and remote workforces are paramount. Through this partnership, organizations will be able to effectively measure and score employee experience and make continuous improvements.

Ivanti’s Digital Experience Score provides a 360-degree view and real-time insights into the devices, operating systems, applications, and now networks that employees rely on to be productive.

“By partnering with Catchpoint, we are equipping IT teams with visibility, contextual insights, and intelligent automation to proactively detect experience issues and automatically remediate them before employees are impacted,” said Daren Goeson, senior vice president of product management at Ivanti. “This partnership reaffirms our commitment to elevating Everywhere Work with our DEX solutions. We are committed to building and fostering strong alliances and partnerships across our Everywhere ecosystem to deliver superior technology to organizations around the world.

“Catchpoint is like a mechanic, able to check and troubleshoot someone’s car without having to see the vehicle in person,” said Pete Charlton, IT vice president of TMNA. “With Catchpoint, we could deploy nodes across our entire network as close to the end user as possible.”